Melissa Zabel
Project Manager
Usability, Communications, & Information Designer

I specialize in providing the following services:
• Project Management
• Information Architecture
• Usability Testing, Assessments, & Comparative Analysis
• Writing, Editing, Proofreading
• Web Site & Graphic Design
• Marketing Plan Consultation

My goal as a usability and communications professional is to effectively communicate across media types to deliver targeted messages to targeted audiences.

Whether the purpose of the communication piece is to train, sell, or inform--it is my job to ensure that the end-user receives the intended message quickly and easily. This is accomplished through careful project scoping and analysis of requirements, clearly understanding the audience, detailed information architecture, iterative testing, and refining.

My approach to each project is to research and understand your audience(s) so that your project can be targeted toward your end-user, through consistent, user-friendly information and design. If enough time is available for your project, I am willing to speak with a sample of your end-users (or customers) to obtain feedback, perform surveys, or even administer a usability task analysis in order to ensure that your project consists of the language and design that your end-users understand.

I welcome you to view my portfolio and contact me at your convenience about working together. I look forward to hearing from you!

317.726.2210
melissazabel@hotmail.com