Melissa Zabel
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Portfolio :: Management & Sales
Management | Writing | Design | Usability Testing

My management experience ranges from operational management to project management. I have a wide range of experience that includes managing employees, clients, and projects. My management strengths lie in my ability to clearly define client needs, carefully document those requirements, and communicate those needs to development teams, while offering guidance, meeting deadlines, and managing the project scope/budget. I also have extensive experience in preparing presentation materials, writing proposals and estimates, and participating in sales presentations for small organizations such as local non-profit agencies through large organizations, such as Eli Lilly and NCAA.

I strive to maintain a healthy balance between client wants/needs and the expertise/recommendations of the development team members.

Portfolio Examples & Experience in Management & Sales

Webize Interactive Media, Inc. Operations
- Attend sales meetings/presentations to meet with clients and determine preliminary scope
- Assist with estimating and quoting new projects
- Assign projects to project managers and oversee resource allocation
- Assist with running staff meetings and attend regular meetings with company owners to discuss strategic planning
NCAA DII Community Web Site NCAA Division II Community Web Site
- Worked directly with clients to determine short and long term site needs
- Reworked site architecture and created extensive CMS documentation to guide development team
- Managed development team progress to meet timeline, budget, and scope
- Attended and participated in executive presentations and student focus group session at NCAA
- Continue to manage ongoing work on a new subsite
>>Launch the site
Rockwell Moments Web Site Rockwell Moments Web Site
- Met with clients regularly throughout 6-month period to carefully define project scope
- Created detailed documentation for client approval and development team on e-commerce system, user account creation, and file upload process for the site
- Managed development team through design, development, and implementation phases
- Continue working with clients to determine scope and architecture of next phase of development, including robust administrative back-end for order processing and management
>>Launch the site
OurHealth Web Site OurHealth Web Site
- Refined scope with client input prior to development
- Managed development team through design phase, development phase, and implementation of this informational site
- Worked directly with clients and other third-party vendors to determine scope and feasibility of second development phase
>>View the site
Eli Lilly & Company: Architecture, Designs, and Development for Multiple Sites
- Attended sales presentations and upfront client meetings to promote our services and determine project scope for estimation
- Refined scope and created site architecture documentation for design and development
- Managed design team through creation of site designs and style guide development
- Managed development team, project timelines, scope, and budget
- Worked with other development vendors and Lilly IT staff to manage development and deployment
Good Works Book Company Catalog Good Works Book Company Catalog
- Created several design concepts
- Designed and laid out entire 44-page catalog
- Edited page copy and product descriptions
- Indexing catalog
- Managed project timeline and print production
>>View the catalog (PDF 2MB)
IIT Research Report IIT Research Report Melissa Zabel Homepage Management Portfolio Writing Portfolio Design Portfolio Usability Testing Portfolio IIT Research Report "Inventing the Future"
- Researched potential stories
- Conducted interviews
- Wrote and edited stories
- Created design concept
- Designed 50-page report
- Managed the timeline, budget, and print production
>>View the report (PDF 2MB)
IIT Graduate College Web Site IIT Graduate College Web Site Redesign
- Managed and executed the redesign of the 200-page Graduate College Web site at the Illinois Institute of Technology
- Carefully examined the existing site to pinpoint areas of poor usability, including inconsistent navigation and design
- Determined the target audiences for the site, conducted interviews with users, and mapped out the site
- Redesigned the site with a front-end portal to help direct users to their respecitve sub-site,, updated the style to match university branding, and featured consistent navigation.
(The site was redesigned four years later in 2008 to reflect new university branding and incorporating a new CMS.)


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Copyright © 2010-11 Melissa A. Weirich Zabel
The-Zabels.com
melissazabel@hotmail.com
 
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